FREQUENTLY ASKED QUESTIONS

Q.1 How do I earn Club LRB Paris Points?

A: At the specified LRB Paris Care Center and LRBParis.com. Every HK $ 10 spent on any LRB Paris product is equivalent to 1 Club LRB Paris point, including the initial purchase. (Excluding shipping fee)

Q.2 When can I start to redeem my rewards?

A: Redemption starts from 500 points. You can choose to redeem your rewards as soon as you have accumulated 500 Club LRB Paris points or continue to earn Club LRB Paris points for alternative rewards afterwards.

Q.3 How do I redeem my rewards?

A: Accumulated Club LRB Paris points for reward redemption are available all year round at the Hong Kong Offices and Customer Centre. You can experience the professional care at the Hong Kong Customer Centre at: Room 01, 9/F, 101 King’s Road, North Point, Hong Kong.

Q.4 How do I check my balance of Club LRB Paris points?

A: Log into ‘My Account’, click ‘Your Reward Points’ or contact the LRB Paris Care Center to inquire on your balance of Club LRB Paris points.

Q.5 What if my Club LRB Paris membership has expired? Can I use my membership for next year?

A: Club LRB Paris points are valid for 12 months and need to be consumed within 12 months. All Club LRB Paris points will be forfeited upon expiry date.

Q.6 Am I allowed to combine Club LRB Paris points with my friends?

A: No, it is not allowed to combine Club LRB Paris points with friends. Each Member can only use Club LRB Paris points they earn with their own membership.

Q7. How do I get automatically qualified for a renewal of Club LRB Paris Platinum and Diamond membership?

A: To keep enjoying Club LRB Paris Platinum/Diamond of membership, you need to purchase additional products in the last 12 months, the membership is valid after accumulated 200 points for Platinum membership and 300 points for Diamond membership, you will enjoy 1 year renewal of Platinum/Diamond of membership from your qualified date.

Customer Care

To find out more about the Club LRB Paris, to enquire about your membership status or to redeem your free treatment, please email us (cs@laroseblanche.com) or call 2646 8868.

ENTRY REQUIREMENT
Gold Members
When you sign up as a member to the Club LRB Paris, you become automatically a Gold Member valid for one year from date of qualified.

Automatic renewal for one year membership will be extended to all LRB Paris Gold Members with accumulated 100 points within the 12 months of his or her membership.

• Accumulate points to redeem and earn LRB Paris treatment

• Benefit from 10% discount (valid 12 months)

Platinum Members
With accumulated 1000 points, you can become a Platinum Member valid for one year from date of qualified.

Automatic renewal for one year membership will be extended to all LRB Paris Platinum Members with accumulated 200 points within the 12 months of his or her membership.

• Accumulate points to redeem and earn LRB Paris gift or treatment

• Benefit from 20% discount (valid 12 months)

Diamond Members
With accumulated 2000 points, you can become a Diamond Member valid for one year from date of qualified.

Automatic renewal for one year membership will be extended to all LRB Paris Platinum Members with accumulated 300 points within the 12 months of his or her membership.

• Accumulate points to redeem and earn LRB Paris gift or treatment

• Benefit from 30% discount (valid 12 months)

EARN MORE POINTS FROM CONSUMPTION AND REFERRAL

1) Earn 1 Rose point for every HK$10 spent.

Your earned points will be rounded up, starting at HK$10.00.

For example: HK$308= 31 points; HK$540 = 54 points; HK$ 3,000 = 300 points.

2) Any Platinum and Diamond member who recommends his friend/family to join the Club LRB Paris can earn additional LRB Paris points.

Platinum Member: Enjoy 8% of bonus points on your referral’s first purchase, get 4% of bonus points on your referral‘s next following purchases.

Diamond Member: Enjoy 12% of bonus points on your referral’s first purchase, get 6% of bonus points on your referral‘s next following purchases.

Example 1: If you are Platinum Member, when your referral spends HD$ 3,000 for his first purchase and spend HK$3,000 for his next following purchase, you can respectively earn 24 points (HK$ 3,000 x 0.08/10) and 12 points (HK$ 3,000 x 0.04/10). See (Picture 1)

Example 2: If you are a Diamond Member, when your referral spends HD$ 8,000 for his first purchase spends HK$24,000 for his next following purchase, you can respectively earn 96 points (HK$ 8,000 x 0.12/10) and 144 points (HK$ 8,000 x 0.12/10). See (Picture 2)

BEAUTY PRIVILEGES & REWARDS

 

Required Points Exclusive Treatments Duration (minutes) Value(HK$)
480 Purifying and Replenishing Treatment 45 480
680 Intelligence Moisturizing Treatment 45 680
780 Well Being Brightening Treatment 45 780
780 DHEA Revitalizing Treatment 45 780
880 Queen Bee Regenerating Treatment 45 880
980 Youth Magic Pens Treatment 45 980
1280 PhytoStem Revitalizing Treatment 60 1280
1280 24K Golden Ion  Detoxifying  Treatment 60 1280
1280 BCA Anti-aging and Lifting Treatment 45 1280
1880 Vitasoni-X Total Revitalizing Treatment 60 1880
680 Golden Ion  Detoxifying  Eyes Treatment 30 680
1360 French Sudatonic Body Slimming Treatment 90 1360
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